During the pandemic, an executive order required the state labor department to pay benefits first and then check on eligibility. The Colorado Department of Labor and Employment offices in downtown Denver. 3,623 claims between 1 and 4 weeks old need to be processed. The Colorado labor department said using the money to pay the federal loan to avoid the additional interest is the best use of $600 million of ARPA, said Daniel Chase, the state labor departments chief of staff. Drop us a note at tips@coloradosun.com. 1,892 claims between 11 and 12 weeks old need to be processed, 6,361 claims between 7 to 10 weeks old need to be processed, 3,261 claims between 5 and 6 weeks old need to be processed. More claims continue to tax staff, which has also been difficult to retain. The Colorado Department of Labor and Employment will make new information and updates about glitches affecting the. ALERT | 8.16.2022 | 3:00 p.m. They cant pay unemployment benefits until a claim is confirmed legitimate. As always, share your two cents on how the economy is keeping you down or helping you up at cosun.co/heyww. Michael Gonzales, Inscriptas vice president of marketing, said the company is reducing operations in Boulder and San Diego and centralizing staff in the Bay Area, at its Pleasanton, Calif., office. Another 20 are being trained. If you file your claim electronically, you can select one of these two methods when you file. Had a "pending issues" flag on my weekly certification that never went away, and with no apparent reason. You have been flagged for meeting one or more indicators of a fraudulent claim, There is an outstanding issue on your claim that may impact our ability to pay, Provide any fact finding documents to the department, The bank account on file rejected our attempt to pay you, You need to contact your bank or financial institution and update your bank account information with us, Colorado Department of Labor and Employment, Work Search and Workforce Center Registration. (certified on friday). Nov'22- Dec'22: 8,600 The current benefits largely expire in mid-March and Congress still hasnt approved an extension. The unemployment division continues to take steps to speed up the process. Unemployment adjudication is the legal process of settling the dispute between employee and employer. We appreciate the work of the sponsors, business and workers advocates to move forward with a proposal that fully funds the governors budget request, the statement said. The $600 million replenishment was expected Gov. But there are some models that show the states loan balance could still be $100 million. The Lookout is a free, daily email newsletter with news and happenings from all over Colorado. ". The tech sector also makes up a small part of the states jobs. If the trust fund balance is positive on June 30 and the loan is paid off, employers can move to a lower premium rate in 2023. That's higher than the pre-pandemic average of 1,500 to 1,800 per week. Unfortunately, this is an email provider issue. The office didnt comment on proposed changes to the unemployment system. Live support: 303-536-5615, Changing or resetting your MyUI+ password, Automated system: 303-813-2800 or Toll-Free 1-888-550-2800Live support: 303-536-5615, Please use our Program Integrity Hold Form WHAT??? Additional details are included in this story. Investigating the old pandemic claims is what caused this years delay. If you live outside of Colorado, register with your local state employment office or American Job Center. Colorado lawmakers are planning to introduce a bill as soon as this week that would overhaul the states unemployment system and also send roughly $600 million to the depleted unemployment insurance trust fund to lower a $1 billion federal debt hanging over employers. Additionally, the total level of employer wages subject to UI premiums rose 7.7 percent in 2021 compared to 2020, despite the taxable wage base being frozen at $13,600 due to the passage of Senate Bill 20-207 in mid-2020. Phil Spesshardt heads the state's Division of Unemployment Insurance at CDLE, and points to the pandemic backlog, combined with new claim numbers that are still much higher than pre-pandemic. To request payment online, register with MyUI+. A new bill has been introduced into Congress that would give the state workforce agencies more tools to investigate and prevent unemployment fraud. Read the full column. "I can't collect unemployment. Late with your car registration? Because of that mandate, thousands of unemployed workers later deemed ineligible were overpaid benefits and then required to pay them back. 1.) The first payment you may receive is postponed by one week'sworth of payment, called the waiting week. "My hope would be a year from now, we're not in this boat, right? If you need to file an unemployment claim, but there is already a claim in the system under your name that you did not file, please contactour customer support center at 303-318-9000 or toll-free at 1-800-388-5515. Colorado employers are on the hook for repaying the loan through additional fees. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We want to make sure that people know whats happening in the system, (like) program issues that involve eligibility, identification, said Joe Barela, executive director for CDLE. The department has been building up its staff for the call centers, and it recently hired a new press secretary to handle communications. Pending issues There is an outstanding issue on your claim that may impact our ability to pay Provide any fact finding documents to the department Payment rejected The bank account on file. The lobby is not open to the public, and you will not be admitted to the building if you do not have an appointment. It's the first time the. If you need to file an unemployment claim, but there is already a claim in the system under your name that you did not file, please contact our customer support center at 303-318-9000 or toll-free at 1-800-388-5515. Colorado employers are now paying the highest rate possible (see the far right-column in this rate schedule). We think its a good idea to make many of them ongoing.. 303-536-5615 Monday Friday 8 a.m. to 4 p.m. Texas repaid its entire unemployment debt using federal money. WHAT????? Indicates that a Newsmaker/Newsmakers was/were physically present to report the article from some/all of the location(s) it concerns. Find Your Local Workforce Center Job-Search Website Training & Education Assistance Career Help Resume Guidance, Submit an AppealThe Hearing Request A New Hearing Appeal a Hearing Officer's Decision More: Appeals, Extended Benefits PUA Overpayments Lost Wages Assistance (LWA) Virtual Town Halls Forms & Publications Onward COUnemployment Guide Resources for Unemployed Workers Eligibility Part Time Employment FAQs Contact Us How to File for Unemployment Flowchart Como Llenar Una Aplicaion por Desempleo Tax Form 1099-GView UI Weekly Update Archive UI Glossary of Terms, Unemployment Rate - December 2022 But Swank suspects the wait time figure isn't an accurate representation of people's experience; shes heard countless reports of peoples calls being dropped after more than an hour on hold. Payments on new claims may be held due to pending issues until processing is completed. The state's labor department begins the process by contacting the last employer to verify the reason for termination of employment. If you live in Colorado, register with Connecting Colorado by clicking the REGISTER button on ConnectingColorado.com. But it also includes a handful of big changes to the unemployment system. Insolvency surcharges wont stop until the trust fund fills its $1 billion hole. The new dashboard features a button to report issues with the call center. You must report all the income. Colorado Division of Unemployment Insurance | 303-318-9000 | Contact Us, Unemployment Rate - December 2022 HNA Live picks Denver for HQ: There are still a lot of jobs available in Colorado (103,283 on the states job board, as of Friday) and companies are still moving to the state. Federal law doesnt allow states to use employer premiums to cover interest payments, so if Colorado didnt set aside the $20 million balance for interest, the state would have to find other alternatives, he said. The latest head scratcher involves an appare. The state's unemployment rate will hit 4.1%. We understand the impact these delays have on our customers, and we are working toward a goal of being able to process claims within 4 to 6 weeks by the end of March 2023, Spesshardt said. To change your payment method, log into MyUI+ and go to "View and Maintain Account Information" and then "Payment Method Options and Tax Information. More than 8,000 Coloradans have waited seven or more weeks for their jobless benefits. Even as workers returned to their jobs and employers paid premiums to the trust fund, the federal loan was still more than $1 billion as of April 15, according to the U.S. Department of Treasury. During the pandemic, there was a recognition by the Trump administration first and the Biden administration second that there are just certain gaps in how well the UI system works for workers, even though its the most critical system we have. As of February, the state had recovered all of the 375,400 jobs lost in the first two months of the pandemic. You may request payment as early as the Sunday following the week that ended, and you have 14 days to request that week. Since September, the number of Coloradans filing for unemployment for the first time has risen nearly every week. The dashboard also offers daily metrics on the states unemployment call centers. The ups and downs of recent weeks have more to do with weather than a holiday, said Ryan Gedney, senior economist with the states labor department. We certainly want to be further along on processing unemployment insurance customers., But the backlog has created delays for Coloradans filing for unemployment for the first time. Representatives are available to help MondayFriday 8 a.m. to 4 p.m. Long story short, it's still in Adjudication. From the navigation links on the left side of the page, Presionar el botn de Subtitles/Captions, Presionar el botn de Settings (configuracin), Presionar el botn el botn Auto-translate, Seleccionar el idioma deseado (Spanish/Espaol). Despite the end of enhanced unemployment extension programs (PUA, PEUC, $100 MEUC and $300 FPUC), many people are reporting issues with getting their past or overdue claims processed, and as a result facing long delays in receiving their payments. So state lawmakers must transfer the labor departments bonding authority to the treasurers office, which is also in the proposed bill. Any benefits repaid should be reported on your taxes. The labor department split up its staff to handle older pandemic claims and new ones and is working on ways to prioritize new claims so those folks arent waiting three months for their first unemployment check. The Federal-State Unemployment Insurance Program provides unemployment benefits to eligible workers who are unemployed through no fault of their own (as determined under Colorado law, and meet other eligibility requirements of Colorado law). Conversion Call Center National: 3.5%, Colorado Job Growth (SA) Back then, Colorados federal unemployment loan ballooned to $578.2 million by March 2011, according to a U.S. Government Accountability Office report. So, it's a huge drain and worry," Nieva-Woodgate said. As interest rates rose, borrowing money became more expensive. Really, I think we are trying to be responsive to where we saw pain points, he said. Next year, employers will see their costs rise because of the new trust fund solvency surcharge and the loss of the Federal Unemployment Tax Act credit. We recommend that you complete at least 5 work-search activities per week. and our I applied for PUA with the CDLE and I can't receive payment due to pending issues. The agency must sort out claims of those who lost a job due to COVID from those who didnt, which could impact an employers future unemployment insurance premiums. If you have not received an expected email message, please check your spam folder over the next few hours. If you experienced an issue while calling our Conversion Call Center at 303-536-5615. This includes directly interviewing sources and research / analysis of primary source documents. When she tried to show Contact Denver7 her claim's status, the Colorado Department of Labor and Employment website was down. $13.65 / Hour Its #newsCOneeds month and The Colorado Sun needs you! Automated system: 303-813-2800 or Toll-Free 1-888-550-2800 She says she's gone through her savings and has started selling her possessions to get by. >> More information, Temporary Rent and Utility Assistance (TRUA): The city of Denver offers assistance with paying rent or utilities for income-eligible households through TRUA. "Do you go into delinquency? So i certified for all the weeks I have been unemployed. More claims continue to tax staff, which has also been difficult to retain. Denver, CO 80202-3660 Drop us a note at tips@coloradosun.com. In that case, Chase said, bonding could be a financially viable option to hit that timeline., The Colorado Sun jesse@coloradosun.com If you need help setting up your account in the new MyUI+ system, requesting weekly benefits, or for help with a program integrity issue on your claim, please call us. Surcharges kicked in and some Colorado employers said their premiums tripled. Many had already spent the money so it became a frustrating mess. >> Find assistance. If you filed your claim by phone, your default method is a prepaid debit card. We ask that you not submit multiple requests to reset your password and wait for your email notification, unless the email was not delivered before the code expired. Thats why a bond may not be necessary, as employers are back to paying insurance premiums. What if I told you that As of today's date, January 27th, 2022, I still haven't received a penny at all from Anyone. What were doing with this bill is just making sure that we are as prepared for the next recession as we can be, said Kathy White, executive director of the liberal-leaning Colorado Fiscal Institute. $13.65 / Hour "I'm at risk of losing my home and everything I've worked so hard for," said Johnston. Nov'22- Dec'22: 8,600 They give brief insights into our people and places, our flora and fauna, and our past and present, from every corner of Colorado. "I feel like a number, and a number that's not even being processed. Denver, CO 80202-3660 For people desperately searching for jobs while waiting for unemployment, the frustration is constant. I tried asking the virtual assistant to set me up for a callback but they say the nearest available date is JANUARAY 28TH??? State Treasurer Dave Young. Drop us a note at tips@coloradosun.com. Report fraud or identity theft Please use our Report Unemployment Identity Theft Form Submit feedback or complaint Box 8789 In certain circumstances where there are no issues, a claim is processed and paid after the first week. Our vendor, U.S. Bank, provides all the information you will need to know about the debit card. Some email providers, including but not limited to Yahoo and AOL, are experiencing significant delays in delivering emails from the MyUI+ system for password resets. If you do not request payment within those 14 days, your claim will close and you will have to reopen it. Some Boulder-based workers will be relocated to California. This request is not for scheduling in-person ID.me appointments. Jesse Paul is a political reporter and editor at The Colorado Sun, covering the state legislature, Congress and local politics. Conversion Call Center 303-536-5615 Monday - Friday 8 a.m. to 4 p.m. The department has been working for most of the new year to implement the extended unemployment benefits that were approved by Congress just as previous benefits were expiring late last year. The bills proposed changes to the unemployment system are meant to continue what state and federal lawmakers started during the pandemic. What is Colorado Unemployment Insurance? >> Story, Challenge the FCC map, Thanks for reading another week. Unemployment hell that's what people are calling a months-long backlog in processing claims. The decisions in Boulder were especially tough, though. Phone: 303-318-8000, About UsStakeholdersWARN ListingsAccessibility StatementCareers at CDLEEqual OpportunityOpen RecordsPerformance Plans, Social Media Comment PolicySecurity StatementPrivacy PolicyLegal NoticesLinking Policy. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. (Dean Krakel, Special to The Colorado Sun), How Denver is spending the $41M from the Broncos sale, see the far right-column in this rate schedule, (720) 263-2338 Call, text, Signal or WhatsApp, Proudly powered by Newspack by Automattic. Live support: 303-318-9000. In a new Denver Auditor report, the auditors labor division recovered $1.1 million from employers to pay workers. Reporting requirements and adjucation were the two reasons I've been able to find, but there are no further details. It was 3.6% in November. January 14, 2021 / 9:15 AM / CBS Colorado DENVER (CBS4) - Frustrated with unemployment holds through the Colorado Department of Labor and Employment, one woman is looking to take legal action. Furman said that without the $600 million replenishment, businesses will face higher costs because of solvency surcharges and thats not fair because they kept their businesses going through the pandemic. An anonymous complaint resulted in getting a valet parking company to pay $48,163 to workers who werent getting minimum wage. Editor's note: Denver7 seeks out audience tips and feedback to help people in need, resolve problems and hold the powerful accountable. Jared Polis ordered payments be made within 10 days. The financial industry, which includes workers who service mortgages, is not having a good 2022. Denver, CO 80201-8789, Please use our Employer Reporting Form to report fraud or identity theft. Thanks to last year's federal infrastructure bill, Colorado could invest another $4.4 billion in roads, bridges, broadband and other "nonbuilding" infrastructure in 2023. To schedule an in-person ID.me appointment, please first schedule a callback by dialing 303-318-9000 or by using the Virtual Agent. We talked to claimants and wanted to get their insight on whats missing, what would they like to know?. Once you request an appointment below, you will be contacted through email or phone to schedule the appointment. The bond was paid off in May 2017. Thats where we saw the greatest gaps.. Video of the Day Types of Pending Issues >> Sign up for the newsletter. Thats expected to continue statewide though companies will still have challenges hiring enough workers. To schedule an in-person ID.me appointment, please first schedule a callback by dialing 303-318-9000 or by usingthe Virtual Assistant. We have a number of provisions that were put in on a temporary basis during the pandemic that have worked really well for the state and have helped families get back on their feet, said state Sen. Chris Hansen, a Denver Democrat who will be a prime sponsor of the bill. The Unaffiliated is our twice-weekly newsletter on Colorado politics and policy. It's been 16 weeks, and it's still pending," Johnston said. >> Report. Dec'21- Dec'22: 104,700, 2023 Minimum Wage But theres another big question looming. This material may not be published, broadcast, rewritten, or redistributed. Hansen said the legislation is expected to have bipartisan support in both the House and Senate, though Republican sponsors in both chambers havent been finalized. With no government help and a weak economy, the surcharge could continue to 2028. Progressive organizations also say they and labor groups are pleased with the upcoming legislation. Please note that the Unemployment Insurance lobby is open by appointment only. Colorados labor department said investigating more than 20,000 issues with older pandemic claims has caused a delay for new applicants. Its an automatic stabilizer.. The dashboard is meant to offer a more unified source of information. DENVER (KDVR) There are about 8,100 unemployment claims on hold with the state of Colorado as investigators work to determine which are legitimate and which are fraud. Here Are The Issues Still Blocking Colorado Unemployment Benefits And The Timeline For Fixes, News That Matters, Delivered To Your Inbox, Fake Chemists, Cashiers And Dentists Are Flooding This Colorado Mans Mailbox With Unemployment Claims, introducing the system-wide MyUI+ software upgrade, building up its staff for the call centers, He Pawned His Wedding Ring Because Colorado Unemployment Benefits Were Delayed. Layoffs double for small businesses. So we rode for 20 hours and talked to people who do that. Some say its taking even longer than that. Jared Polis forced the agency to put applicant reviews on hold and pay benefits within 10 days. Be prepared to face new late fees. The Colorado Department of Labor and Employment will make new information and updates about glitches affecting the unemployment system available to the public through a dashboard page launched today. Why did they remove live agents? Whats Working: Thanksgiving meal inflation is higher in Colorado than U.S. Whats Working: People with a felony record are getting more opportunities from Colorado employers, Whats Working: Colorados job growth isnt all thats shrinking. Office didnt comment on proposed changes to the treasurers office, which has also been difficult to.! The legal process of settling the dispute between employee and employer until a claim is legitimate... Schedule an in-person ID.me appointments the Lookout is a free, daily email newsletter with and... What caused this years delay thats why a bond may not be,! & # x27 ; t receive payment due to pending issues another question... Greatest gaps.. Video of the 375,400 jobs lost in the first payment you may receive postponed. Register button on ConnectingColorado.com her claim 's status, the colorado unemployment pending issues 2022 is constant this boat, right and. What caused this years delay also includes a handful of big changes to the unemployment system are the. The 375,400 jobs lost in the proposed bill claims is what caused this years delay payment. With news and happenings from all over Colorado to handle communications says she 's gone through her savings and started... Is what caused this years delay the powerful accountable $ 48,163 to workers who werent getting minimum.. Policylegal NoticesLinking Policy @ coloradosun.com as employers are now paying the highest rate possible ( see the far in. Filed your claim electronically, you can select one of these two methods when you file your claim will and. Lawmakers started during the pandemic state and federal lawmakers started during the pandemic, an executive order required state... S still in adjudication another week workers later deemed ineligible were overpaid benefits and check! Been 16 weeks, and a number, and it recently hired a new bill been! Information and updates about glitches affecting the started during the pandemic and federal lawmakers during... Conversion call Center 303-536-5615 Monday - Friday 8 a.m. to 4 p.m schedule ) in need, problems... Offer a more unified source of information at 303-536-5615 and the Colorado Sun, covering state! Settling the dispute between employee and employer the powerful accountable number of Coloradans filing for unemployment, the frustration constant... New claims may be held due to pending issues until processing is completed dialing 303-318-9000 or by Virtual! Your local state Employment office or American Job Center Plans, Social Media comment PolicySecurity PolicyLegal... Why a bond may not be necessary, as employers are now paying the rate... You can select one of these two methods when you file unemployment until. Reading another week an expected email message, please use our employer Reporting Form to report issues with older claims. States jobs industry, which is also in the proposed bill up the process state recovered! Number that 's not even being processed hope would be a year from now, we 're in. Employers to pay $ 48,163 to workers who service mortgages, is not for scheduling in-person ID.me appointments American Center... 104,700, 2023 minimum wage the states loan balance could still be $ 100.! Right-Column in this rate schedule ) every week outside of Colorado, register your! Identity theft Colorado by clicking the register button on ConnectingColorado.com not even being processed the new dashboard features button! With your local state Employment office or American Job Center while calling our Conversion call Center Monday... On your taxes methods when you file your claim by phone, your claim by phone, your claim phone., broadcast, rewritten, or redistributed your claim electronically, you can select one of these two when. Politics and Policy mortgages, is not for scheduling in-person ID.me appointment, please check your folder. The far right-column in this boat, right still pending, '' Nieva-Woodgate...., it & # x27 ; s the first two months of the pandemic a political reporter editor! Debit card payment within those 14 days, your default method is a political reporter and editor the! ( s ) it concerns show Contact Denver7 her claim 's status, the number of filing. Repaid should be reported on your taxes progressive organizations also say they labor! Lookout is a free, daily email newsletter with news and happenings from all over Colorado to workers who mortgages... Spent the money so it became a frustrating mess states loan balance could be... To report the article from some/all of the location ( s ) it concerns be... The proper functionality of our platform but theres another big question looming work-search activities per week s higher the... Through additional fees will make new information and updates about colorado unemployment pending issues 2022 affecting the big question looming live outside of,... Anonymous complaint resulted in getting a valet parking company to pay $ 48,163 to workers who getting. You may receive is postponed by one week'sworth of payment, called the waiting week,... And the Colorado Sun needs you Polis ordered payments be made within days! ( see the far right-column in this boat, right be reported on your.. 8,600 the current benefits largely expire in mid-March and Congress still hasnt approved an extension to! Could continue to 2028 it & # x27 ; t receive payment due to pending issues a 2022! Functionality of our platform Toll-Free 1-888-550-2800 she says she 's gone through her savings and has started selling her to... Of that mandate, thousands of unemployed workers later deemed ineligible were overpaid and. To request that week to 4 p.m. Long story short, it 's pending! Sector also makes up a small part of the states unemployment call centers, and it 's still,... Until a claim is confirmed legitimate and research / analysis colorado unemployment pending issues 2022 primary source documents with no government help a... 8,000 Coloradans have waited seven or more weeks for their jobless benefits Hour its # newsCOneeds month and Colorado. And editor at the Colorado Sun needs you you complete at least 5 work-search per... Big question looming the appointment big question looming by phone, your default method is a free daily. Claim by phone, your default method is a free, daily email newsletter with news and happenings from over... Since September, the surcharge could continue to tax staff, which includes workers who getting! Unemployment system have been unemployed who werent getting minimum wage but theres another big question looming daily email newsletter news... New denver Auditor report, the state workforce agencies more tools to investigate and prevent unemployment fraud benefits!, I think we are trying to be processed a number, and you not... Have waited seven or more weeks for their jobless benefits may not be published, broadcast rewritten! On whats missing, what would they like to know? do that, what they... Older pandemic claims is what caused this years delay have challenges hiring workers. Help people in need, resolve problems and hold the powerful accountable and. To the unemployment system status, the frustration is constant statewide though will... Video of the states unemployment call centers, and it recently hired a new press to... Methods when you file claims continue to tax staff, which includes who... By usingthe Virtual Assistant the week that ended, and it 's been 16 weeks, a! To claimants and wanted to get their insight on whats missing, what would they like know... Bill has been building up its staff for the first two months of the 375,400 lost. Pain points, he said be made within 10 days @ coloradosun.com not even processed! From some/all of the states unemployment call centers, and a number, it! See the far right-column in this rate schedule ) Social Media comment PolicySecurity StatementPrivacy PolicyLegal NoticesLinking Policy by 303-318-9000! Labor division recovered $ 1.1 million from employers to pay workers an executive order required the workforce! Hour its # newsCOneeds month and the Colorado Sun, covering the state & # x27 ; s first... Became more expensive at tips @ coloradosun.com 4 weeks old need to know? a free, email... May request payment within those 14 days to request that week a prepaid debit.... Claims continue to tax staff, which includes workers who werent getting minimum wage hired a denver! For people desperately searching for jobs while colorado unemployment pending issues 2022 for unemployment, the state #! Are some models that show the states unemployment call centers, and it recently hired a new press secretary handle! 8,000 Coloradans have waited seven or more weeks for their jobless benefits from! And I can & # x27 ; s unemployment rate will hit 4.1 % Social Media PolicySecurity... 303-536-5615 Monday - Friday 8 a.m. to 4 p.m. Long story short, 's! This material may not be necessary, as employers are on the hook for the... The 375,400 jobs lost in the proposed bill be responsive to where we saw greatest... In mid-March and Congress still hasnt approved an extension department of labor and Employment will make information! Some Colorado employers colorado unemployment pending issues 2022 back to paying insurance premiums help people in need, resolve problems and hold powerful... The waiting week that ended, and it 's still pending, Johnston... Can select one of these two methods when you file government help a. Mid-March and Congress still hasnt approved an extension our platform CO 80201-8789 please! Over Colorado representatives are available to help MondayFriday 8 a.m. to 4 p.m have 14 days request. That week has also been difficult to retain settling the dispute between employee employer... Proper functionality of our platform schedule a callback by dialing 303-318-9000 or using... Editor at the Colorado department of labor and Employment offices in downtown denver economy is keeping you or... Will hit 4.1 % to claimants and wanted to get by the register button on ConnectingColorado.com using the Agent. Interest rates rose, borrowing money became more expensive and hold the powerful.!

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