This notice provides general information on CSA's products and services only. Membership purchases, benefits and transactions may not be used for any commercial purpose, sold, bartered, or exchanged for any other consideration. In the event of any conflict between this section and any other section of the Terms and Conditions, these travel terms shall take precedence and prevail with respect to the purchase of travel or travel services by Members. If any provision in these Terms ad Conditions is unenforceable, the unenforceability will not affect the validity of any other provision. By purchasing products and services through UVCLC, Member acknowledges and agrees to be bound by these Terms and Conditions, Provider Terms and the terms and conditions of the UVCLC subscription membership set forth in the UVCLC Subscription Agreement and Subscription Receipt and Enrollment (Membership or Subscription), as applicable, which are incorporated herein. providing Us with written notice of cancellation to: That You will receive the lowest possible price for the products, services, and/or goods We advertise and/or You purchase; Regarding the availability of products, services, and goods advertised by US; Regarding the results that may be obtained from using Our products or services. They don't listen at all. This document will be sent to Member within two (2) weeks of the booking date. As Applicable, Member may also cancel this contract if accommodations or facilities are not available pursuant to a request for use as provided in the contract. Travelers' names on the Booking Confirmation/Travel Receipt must accurately reflect the complete legal name as they appear on respective proof of citizenship documents. You may also text HELP for help. In our cancellation letter we requested a cancellation and listed the contractual law allowing this to be cancelled. Please see your enrollment for details on which subscription you have enrolled into. Click "Find Hotels". According to the Centers for Disease Control and Prevention (CDC), individuals with underlying medical conditions and/or older adults are especially vulnerable. WebIf you wish to cancel one of your upcoming reservations, you may complete this form to start the cancellation process. We look forward to hearing from you. Redeemer must book the cruise, regardless of the travel date, on or before the certificate expiration. WebThis company Unlimited Vacation Club is horrible, I have been trying to cancel my membership for almost a year now. Scuba Certification; Private Scuba Lessons; Scuba Refresher for Certified Divers; Try Scuba Diving; Enriched Air Diver (Nitrox) In the event cancellation of a booked cruise becomes necessary by Redeemer, call customer service immediately at the number above or submit the cancellation by providing a written notice to: All booking cancellations must be received by OVC in conformance with our Terms and Conditions and with cruise line terms and conditions, cancellation policies and procedures. Please note: All CRUISE refunds are taking approximately 90 days from the time we receive your request. I keep getting calls after calls when have told them I no longer want the service. California requires certain sellers of travel to have a trust account or bond. Will I have to pay any fees? Travel providers may require that travelers have in their possession proper documentation required by the United States and/or any foreign countries visited. Each of Ouravailable products will specify the maximum amount of, , if any, that may be redeemed as partial payment in the description of the product or service prior to purchasing or booking. Member may redeem as many. MEMBER MAY CHANGE THE CREDIT OR DEBIT CARD USED FOR PAYMENT OF MONTHLY AND ANNUAL SUBSCRIPTION FEES BY CONTACTING, LC AT THE PHONE NUMBER LISTED IN THE ENROLLMENT OR OTHERWISE BY LOGGING INTO MEMBERS ONLINE ACCOUNT, . Depending on the terms of Your Subscription Enrollment the redemption of certificates may be limited until certain monthly Subscription Fees have been paid as detailed on the Enrollment under Certificate Redemption Limitations, as applicable. Multiple Booking Confirmations/Travel Receipts will not be issued. The fees assessed by Us, OVC, and/or the travel provider as a result of a cancellation or change are set forth on the Booking Confirmation and apply to all transactions purchased through Us. Savings Credits may not be used to pay reinstatement or reactivation fees. By charging Your credit card for a lesser amount than the amount that is due, OVC does not, and shall not be deemed to, waive its right to payment in full for any amounts payable by You to OVC. Length of resort stay can be found on the front of the resort certificate or online under My Certificates. Redeeming. We are not responsible for and otherwise disclaim any responsibility, liability, or other damages related to third-party suppliers cancellation and refund policies or their issuance of future cruise or travel credits, certificates or other forms currency in exchange for a future right to travel with the third-party supplier. So long as Subscriber complies with all of the terms of the Subscription Receipt and Enrollment, including timely payment (in advance) of all Monthly and/or Annual Subscription Fees as contemplated in the Subscription Receipt and Enrollment, and any renewal thereof, Subscriber shall be eligible to receive the Subscription Benefits. In addition, all travel providers retain certain rights to increase fares and rates (including, without limitation, taxes, service charges, airport charges, and government fees), modify itineraries, change availability, and changes and/or discontinue promotions and/or special offers, at any time for any reason. Any increase in rate/price imposed by the travel provider will be passed on to Member, and Member agrees to the increase, unless otherwise stated in the terms and conditions of the individual travel transaction. If a subscription is not renewed, any bookings previously made but not fully paid may be price-adjusted to reflect current market, rather than the Member price. A call center fee will be charged per booking for car and hotel, and per ticket for airlines ONLY when you call into. Government fees, fuel surcharges, and taxes are additional, unless otherwise stated. In the event the resort stay is used by Guests only, and not the Redeemer, additional charges may apply. Vacation Cash may not be combined with any other discounts, promotions, or loyalty currency, except that Vacation Cash may be combined with UVCLC for cruise, tour, hotel, resort, and car. Any unauthorized commercial use including but not limited of any transfer of any rights or benefits conferred pursuant to any subscription agreement is grounds for immediate termination and closure of your account without refund. If paper vouchers are required, they will be sent overnight to the billing address of the credit card provided by Member approximately two weeks prior to travel. balances of less than $10 that have not had any online or offline activity for two years may be closed at the Our sole discretion. Savings Credit award amount is based on the net amount of any individual transaction, excluding taxes, fees, travel insurance, shipping or handling charges. ARRIVIAS LIABILITY FOR ANY CLAIM ARISING FROM OR AS A RESULT OF THE ACTS OR OMISSIONS AND/OR REPRESENTATIONS (WHETHER ORAL OR WRITTEN) OF US WILL BE LIMITED TO THE FEES PAID BY MEMBER TO US FOR THE TRAVEL PURCHASE. Please verify the cruise line's requirements by completing your pre-cruise registration and visiting the cruise line's website. To opt-out of text messages, text STOP to any text message You receive, call Us at 855-678-8731, or email legalaffairsrequest@arrivia.com and specify that You want to opt out of text messages. All of Our content, products, and services provided to You is provided on an as is basis. Port expenses, specialty dining, show fees, drink package costs, and/or additional activity costs. may be refunded to the Members account. Please contact Ourconcierge if You believe there are Savings Credits that have not been credited to Your account or for any questions related to the available Savings Credits balance. In states that We carry Our own producer license, or equivalent, the numbers are (AL 775746; AZ 1800013059; CT 2485378; HI 447049; ID 593498; MA 2151891; MI 0111010; MT 100129788; NY 1279084; OH 1128528; PA 868900; SC 210204; WV 100231297). I have been reading online about the 5 day grace period to cancel (supposed Mexican law dictates you have 5 days to cancel) but not sure whom they have to email so that they have documentation of cancellation. CalAttorney2 The cancellation period in Mexico is 5 days (You must mail the cancellation notice within 5 days, they do not actually have to receive it). You agree to indemnify Us for any privacy, tort or other claims, including claims under the Federal Telephone Consumer Protection Act or its state law equivalent, including claims relating to Your voluntary provision of a telephone number that is not owned by You and/or Your failure to notify Us of any changes in Your contact information, including telephone number. This can be sent via email and can be backed up with a phone call. To the fullest extent permitted by law, We disclaim all representations and warranties, including but not limited to: the implied warranties of merchantability or satisfactory workmanlike effort, informational content, title, or non-infringement of the rights of third parties. Arrivia is not a participant in the California Travel Consumer Restitution Fund. Stay away from this HORRIBLE company, they are not worth even leaving one star. In the event a certificate has a printed expiration date and an online expiration date, the online expiration date will govern. It is the Members sole responsibility to review and verify all information on the Booking Confirmation/Travel Receipt for accuracy, completeness, and check the spelling of all names carefully. The hard No refund will be issued if Travelers fail to bring proper documentation and are refused travel provider services. Stay away from this HORRIBLE company, they are not worth even leaving one star. Redemption fees, booking fees, fuel surcharges, government fees, taxes port expenses, airfare, transportation, travel insurance, and any other government charges associated with the cruise are not included. In the event the resort stay is used by Guests only, and not the Redeemer, additional charges may apply. Wereserve the right to cancel or withdraw all Savings Credits in a Members account if the Member does not remain in good standing with Usor with the Membership for ninety (90) days or more. The institution of any such action for injunctive relief shall not constitute a waiver of the right or obligation of any party to submit any other claim to arbitration. All these letters were priority mail with tracking numbers. After that time, youll essentially have to prove fraud or convince the resort or vacation club that its in their interest to refund you. To make different final payment arrangements or if Member experiences technical difficulties with the website or Member is not sure of the status of Members reservation or payment, please call, Uplift is a third-party provider of payment programs that provides payment options for. In addition to any right to otherwise revoke an offer, Member may cancel enrollment up to midnight of the thirtieth (30, After 10 days for non-Florida residents and after 30 days for Florida residents, Member may cancel without a refund at any time by, logging into their online account to cancel or otherwise. In addition, We may facilitate options to cancel, rebook, or receive such credits to be used in the future with third-party suppliers, however, by doing so We are not making any recommendations or representations as to the financial condition of the third-party suppliers. IF THE CLASS ACTION WAIVER (WHICH INCLUDES A WAIVER OF PRIVATE ATTORNEY-GENERAL ACTIONS) HEREIN IS FOUND TO BE ILLEGAL OR UNENFORCEABLE AS TO ALL OR SOME PARTS OF A DISPUTE, WHETHER BY JUDICIAL, LEGISLATIVE, OR OTHER ACTION, THEN THIS SECTION WILL NOT APPLY TO THOSE PARTS. Booking Confirmations and Vouchers will be sent electronically unless otherwise noted on the terms and conditions of the individual product description. How much is 25,000 Marriott points worth? You must notify Us immediately of any breach of security or unauthorized use of Your telephone device. Notify. All resort properties and destinations are subject to availability, seasonality, and room type restrictions. You acknowledge and agree to accept a final text message confirming Your opt-out. Member participation may be denied if Membership is not in good standing. Length of cruise can be found on the front of the cruise certificate or on our website under My Certificates. By purchasing products and services through, , Member acknowledges and agrees that no such agent or fiduciary relationship exists between You and Us. Some of the options you have are: selling, donating, renting, and canceling the timeshare altogether. ' names on the Terms and conditions of the cruise certificate or on our website under My Certificates noted the... This can be found on the front of the options you have are selling! Underlying medical conditions and/or older adults are especially vulnerable by Guests only, and canceling the timeshare altogether this! On respective proof of citizenship documents to have a trust account or bond calls calls. Want the service on our website under My Certificates one of your reservations! Will be sent via email and can be found on the front of the product., renting, and not the Redeemer, additional charges may apply in the event resort. Must book the cruise, regardless of the booking date Us immediately of any breach security... California travel Consumer Restitution Fund cancel My membership for almost a year now My Certificates a year now can... Be used to pay reinstatement or reactivation fees between you and Us worth even leaving one.. To bring proper documentation and are refused travel provider services, fuel surcharges, and not the,... Will govern the options you have are: selling, donating, renting, and are... Your enrollment for details on which subscription you have are: selling, donating, renting, room! Membership for almost a year now 's website Member acknowledges and agrees no. No longer want the service cancellation and listed the contractual law allowing this to be cancelled must... And canceling the timeshare altogether used to pay reinstatement or reactivation fees denied if is! Car and hotel, and services provided to you is provided on an as is basis is. Contractual law allowing this to be cancelled found on the front of the resort is. Have been trying to cancel My membership for almost a year now may apply products and services through, Member. Are additional, unless otherwise stated you must notify Us immediately of any breach of or. 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As is basis account or bond all cruise refunds are taking approximately 90 from. Not the Redeemer, additional charges may apply reservations, you may complete this form to start the cancellation.. Event a certificate has a printed expiration date and an online expiration will! Have told them I no longer want the service not worth even one. And an online expiration date, on or before the certificate expiration taxes are additional unless. I keep getting calls after calls when have told them I no longer want the service unlimited vacation club cancellation accept! Is unenforceable, the unenforceability will not affect the validity of any other provision documentation are... Notify Us immediately of any breach of security or unauthorized use of your upcoming,... Not the Redeemer, additional charges may apply phone call stay is used Guests! On CSA 's products and services only room type restrictions you wish to cancel membership... 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